If you are considering in-home support for you or a loved one, it can be a confusing and difficult decision. Older people needing extra...

The Community services industry in Australia is growing year on year, with thousands of jobs being added across the country in many...

“Maintaining an effective culture is so important that it, in fact, trumps even strategy.”– Howard Stevenson Culture. It’s probably a...

Over the past decade, in business circles there has been a marked shift in focus from discussing diversity to diversity and inclusion....

Does your company promote a positive work culture? Do you consider yourself a person who acts with kindness and compassion? We spend more...

Put yourself in the shoes of other people and it’ll help you understand them and show them compassion; while studies suggest it may be a...

We always strive to make our customers happy. We listen, hear and act upon what our customers tell us everyday. We have always been down...

We know that many of our customers are happy with the service we provide because of the smiles we receive every day. We work hard to look...

Helping others has shown to be beneficial on many levels. Not only do you get the satisfaction of helping someone in need, but you can...

“It costs nothing but creates much. It enriches those who receive, without impoverishing those who give. It happens in a flash and the...

Customer service is top of mind for many people receiving supports through NDIS and many providers promote their focus on providing...

Does anyone recall the Aesop’s fable, The Fox and The Stork? The fox invites the stork over for dinner but serves their soup in a dish...

There’s a famous quote about teamwork by philosopher Aristotle that says, “the whole is greater than the sum of its parts” It suggests...

There is a Chinese saying that goes: “If you want happiness for an hour, take a nap. If you want happiness for a day, go fishing. If you...

Yesterday we were very fortunate to receive an introduction to Conversational Intelligence (C-IQ) from Sarah Moore. Our accommodation...

There is nothing more valuable in life than good friends. No matter how old you are, we all need human contact – it’s key to our...

Today's blog focuses on loneliness and isolation, which we know many people experience throughout their life. There are times in...

At some time, your role as a carer might end. This might be when the person you care for recovers, or when they sadly, pass away, or if...

Culture is the environment that surrounds us all the time. A workplace culture is the shared values, belief systems, attitudes and the...

It’s easy to get bogged down with the daily grind of work, but it’s important to stay positive as this will have lasting benefits for...